We accept payment via Paypal or via Etsy. You can pay with credit/debit card, check or checking account on Paypal. If you purchase through Etsy you are limited to pay with a credit/debit card. Payment must be processed and approved before your order is fulfilled. We require payment before we begin a custom order, we will list a special order listing for the client. The price will be discussed and the client must approve of the price/materials/shipping date etc. before we create the special order listing.
Shipping is via United States Postal Service (USPS) Priority Mail (2-3 business days) delivery . Standard shipping rates are applied and a $2-$3 processing fee. If you would like to upgrade and rush your delivery to Express Mail next business day, please contact us before purchasing to guarantee your order is eligible for this delivery option. Most International orders are shipped via (USPS) First Class International. Depending on the receiving country: shipping upgrades, prices and mailing services may vary.
All of our items are currently made to order. The client receives their purchase within 2-3 weeks. If contacted prior to purchase an earlier arrival date can be arranged. Custom and international orders may vary shipping time.
For International orders, please note that depending on your countries policies a duty or tax may be applied upon delivery . We are not responsible for your package being held up in customs. We can only provide tracking information while your package is still in the United States.
Please contact prior to ordering, if you would like to purchase insurance for your shipment.
Love it or we will take it back that is our philosophy. We want you to enjoy your purchase and shop with confidence. You have 5 days after delivery to contact us and arrange an exchange or return. The suit needs to be mailed back within 1 week after contacting us (within the 5 days after delivery). Failing to do so will forfeit a return though an exchange may be allowed at the discretion of the shop owner. We will not accept merchandise that has been damaged, washed, worn or modified in any form. The label(s) must be intact, unfaded and not peeled off in order to return or exchange merchandise. Please note that ALL SHIPPING IS NON-REFUNDABLE.
For custom orders, due to the garment being personally fitted for the individual client and all aspects: trim, fabric, measurements, etc. being approved prior to purchase, CUSTOM ORDERS MAY NOT BE RETURNED. Custom orders may be exchanged at the discretion of the shop owner.
With everything being handmade be sure to follow the care instructions when laundering your items, and to assure a proper fit send us you bust, waist, and hip measurements. (Message us to send you a graph to properly take the measurements).
All customer appreciation/ photos received may be used at the discretion of the shop owner for marketing, social media, and website purposes for Poppy Seeds-fashions that pop.